No Refunds will be accepted without a valid invoice. Returns are not accepted after 15 days from delivery/collection. Items that are supplied on a discounted price or at a sale price cannot be returned or refunded. All returns are subject to a 20% re-stocking charge. It is the responsibility of customers to ensure that they have examined and are satisfied in all respects with the goods before installation and fixing commences as we will not accept any claim for goods once they are fixed. Claims for damaged or incorrect materials will not be accepted unless made at the time of purchase or delivery. Vanquish Distributers (TileX) estimates quantities based on customers' measurements. Vanquish Distributers (TileX) will not be held responsible for any shortages of materials or loss of time on the completion of your project. Subject to our terms and conditions of sale. Vanquish Distributers (TileX) will not accept any returns if the packaging is opened or damaged in any way.
